Who We Are
This Privacy Policy explains how Mindwise Clinic (“we”, “us”, “our”), located at C-1/144, Sector-G, Jankipuram, Lucknow, Uttar Pradesh 226021, India, collects, uses, and protects information when you visit drparulprasad.com or contact us through this website.
Information We Collect
Contact and enquiry forms: When you submit our contact form, we collect the information you provide, which may include your name, email address, phone number, and the content of your message.
Automatically collected information: Like most websites, we use Google Analytics (via the MonsterInsights plugin) to collect anonymized information about how visitors use this site, such as pages viewed, time on site, and general location (city/country level), to help us understand and improve the website.
Cookies: This site uses cookies for basic functionality and for the analytics described above. You can disable cookies through your browser settings at any time.
Optional email sign-up: If a sign-up or newsletter popup is shown on this site (via OptinMonster), we only collect the email address you choose to provide.
How We Use Your Information
We use the information you submit solely to respond to your enquiry, schedule appointments or consultations if requested, and improve this website. We do not sell or rent your personal information to third parties.
Sensitive Health Information
If your message to us includes health-related information, please note that email and web forms are not a substitute for a confidential clinical consultation. For urgent or emergency mental health concerns, please contact a local emergency service or a crisis helpline directly rather than through this website.
Third-Party Services
This site uses the following third-party services, each governed by its own privacy policy: Google Analytics (analytics.google.com/privacy), WPForms (for form submission handling), and OptinMonster (for optional email sign-up).
Data Retention
We retain contact form submissions only as long as necessary to respond to your enquiry and for our clinic’s record-keeping obligations, after which they are deleted or anonymized.
Your Rights
You may request access to, correction of, or deletion of any personal information you have submitted to us by contacting us using the details below.
Children’s Privacy
This website is not directed at children under 18, though our clinic does provide child and adolescent psychiatric services; any information about a minor submitted through this site is provided by, or with the consent of, a parent or guardian.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Mindwise Clinic
C-1/144, Sector-G, Jankipuram, Lucknow, Uttar Pradesh 226021, India
Phone: +91 95197 63693
